Sewage Backups Solved: Cleanup Do’s and Don’ts Explained

by | Nov 19, 2024 | Water Damage

Sump Pump sewage backups

Nobody likes to talk about sewage backups—they’re gross, inconvenient, and downright stressful. But ignoring the problem or jumping into cleanup without a plan can make things even worse. At Sapphire Restoration, we’ve helped countless homeowners and businesses tackle these messy situations safely and effectively, and we’re here to make sure you have the knowledge to do the same.

If you’re dealing with a sewage backup or want to prepare yourself just in case, this guide will help you navigate the do’s and don’ts of cleanup, understand when to DIY, and know when to call in the pros (like us!).

1. What Causes Sewage Backups? Understanding the Root of the Problem

Let’s start with the basics: why do sewage backups happen in the first place? Unfortunately, they can happen to anyone, even if you’re vigilant about keeping your plumbing in good shape. Here are some common culprits:

  • Clogged Pipes: Flushing things like wipes, grease, or other non-flushable items can cause major blockages. Yes, even those “flushable” wipes can wreak havoc!
  • Tree Root Intrusion: Trees in places like Alamo Heights or Helotes may send their roots searching for water, which can crack or block underground sewer lines.
  • Aging Plumbing Systems: If you live in an older home, such as those in Stone Oak, outdated plumbing may be more susceptible to damage or failure.
  • Heavy Rainfall: During Texas thunderstorms, municipal sewer systems can become overwhelmed, causing backups into homes.

Knowing the root cause helps you understand the best way to address and prevent future issues.

2. The Hidden Dangers of Sewage Backups: Why You Can’t Ignore Them

A sewage backup isn’t just an inconvenience—it’s a health hazard. Raw sewage contains bacteria, viruses, and other harmful contaminants that can spread illness if not handled properly.

There’s also the risk of structural damage to your home. Left untreated, sewage can soak into flooring, drywall, and furniture, leading to costly repairs. And let’s not forget the smell—it’s hard to sell a house when it smells like a sewer line.

Ignoring a sewage backup or trying to “quick fix” it with bleach can create long-term problems for your property and your health.

3. Sewage Backup Do’s: What You Should Always Do First

When faced with a sewage backup, your immediate response matters. Here’s what you should always do:

  1. Stop the Water Flow: Shut off your home’s main water supply to prevent more wastewater from entering your home.
  2. Protect Yourself: Wear gloves, boots, and a mask to avoid direct contact with contaminated water.
  3. Ventilate the Area: Open windows or use fans to help disperse odors and reduce humidity.
  4. Remove Valuables: If it’s safe to do so, move items like rugs, furniture, or electronics out of the affected area.

Quick action can limit damage and keep the problem from spreading further.

4. Sewage Backup Don’ts: What Not to Do (and Why)

Now that you know what to do, let’s talk about what not to do. Trust us, we’ve seen some well-meaning mistakes turn into bigger problems:

  • Don’t Use Household Cleaners: Bleach and other cleaners can’t fully sanitize sewage-contaminated areas. Plus, mixing chemicals can release dangerous fumes.
  • Don’t Touch the Sewage: Even if you’re wearing gloves, handling raw sewage without professional training can expose you to serious health risks.
  • Don’t Ignore Hidden Damage: Sewage water can seep into walls and floors, causing mold and rot that you might not see immediately.

If you’re unsure about what to do, err on the side of caution and call us for guidance.

5. When to DIY and When to Call the Pros: Know Your Limits

We get it—sometimes, you want to roll up your sleeves and handle things yourself. While some aspects of sewage cleanup are manageable, others are best left to professionals.

What You Can DIY:

  • Cleaning non-porous surfaces like tile or concrete using appropriate disinfectants.
  • Clearing minor clogs with a plunger or drain snake.
  • Removing unaffected items from the area for safe storage.

When to Call Us:

  • If sewage water has soaked into carpets, walls, or furniture.
  • If you notice mold growth or lingering odors.
  • If the backup was caused by a plumbing issue, you can’t fix it.

Think of it this way: if the cleanup feels overwhelming or unsafe, it’s time to bring in the pros. We have the tools and training to handle the job safely and thoroughly.

6. Professional Cleanup 101: How We Handle Sewage Backups Safely

When you call Sapphire Restoration, we bring a thorough, no-nonsense approach to sewage cleanup. Here’s what you can expect:

  1. Assessment and Containment: We identify the source of the problem and prevent it from spreading to unaffected areas.
  2. Removal and Disposal: We safely remove sewage water and contaminated materials, following strict industry standards.
  3. Sanitization: We use professional-grade cleaners and equipment to disinfect your home and eliminate odors.
  4. Restoration: If repairs are needed, we help restore your home to its original condition, whether it’s replacing flooring or fixing plumbing issues.

Our goal is to make your home safe, clean, and comfortable again—without cutting corners.

7. Tips to Prevent Future Sewage Backups: Protect Your Home Now

The best way to deal with sewage backups is to prevent them in the first place. Here are some tips to help keep your plumbing in good shape:

  • Mind What You Flush: Only flush toilet paper—no wipes, feminine products, or paper towels.
  • Dispose of Grease Properly: Pour grease into a container and throw it away instead of washing it down the drain.
  • Schedule Regular Inspections: Especially if you live in areas with older plumbing, regular inspections can catch small problems before they become big ones.
  • Install a Backwater Valve: This device prevents sewage from flowing back into your home during heavy rains.

By taking these steps, you can reduce the risk of backups and protect your home and family.

Conclusion: Don’t Let Sewage Backups Take Over Your Home

A sewage backup is never a fun situation, but with the right knowledge and a quick response, you can minimize the mess and stress. Remember the do’s and don’ts we’ve shared here, and don’t hesitate to call us if the situation feels beyond your control.

At Sapphire Restoration, we’re here to handle the dirty work so you can focus on what matters most. Whether you’re in San Antonio, Bulverde, or somewhere in between, we’ve got your back when it comes to safe, professional cleanup.

Need Help With a Sewage Backup? Call Sapphire Restoration Today!
We’re just a phone call away, ready to help you clean up and restore your home safely. Don’t wait—contact us for a free consultation and get peace of mind.